Gantner Service App
The Gantner ServiceApp is extending the features for O&M activites provided by Gantner.webportal.
O&M activities can be planned and managed and easily assigned to work orders for the service staff.
In the field it supports the service technicians in efficiently documenting their onsite missions and to provide feedback to the O&M management.
Service App Features
- Interface to Gantner.webportal's O&M Management
- Detailed planning and reporting of O&M missions
- Overview about all assigned issues per user
- Offline mode for trouble-free use in the field
- Synchronization of issues between App and webportal
- Detailed view for each issue:
- Activity log per issue (description, comments, changes)
- Comments as text
- Attachment of photos and other documents
- Time tracking for performed work